SRM training: Supplier Relationship Management

SRM is the supplier relationship management system that, in fashion and retail, runs supplier records, purchase orders, contract manufacturing follow-up and quality inspections in a shared record between the brand and the supplier.

Field of study
8 parts · in order · about 31 minutes
In each part
Audio narration, Pimland screen, 3 questions
Fee
Free
Certificate
Pimland PLM · PIM · SRM Certificate
SRM
Curriculum

8 short parts, step by step

Each part builds on the one before. First you listen to the audio narration, then you study the screen; when you answer at least 2 of the 3 questions at the end of the part correctly, the next part opens.

  1. 1Supplier card and supplier evaluationIn SRM, everything starts with the supplier card: who the supplier is, which product group they work in, and where invoices and shipments go.Next
  2. 2Purchase order: from fabric to subcontractorA purchase order is the official business record in which the brand writes down what it wants from the supplier, how much, and when.Locked
  3. 3Subcontracting and production follow-up: planned, estimated, actualSubcontractor follow-up means regularly tracking the stage, delivery date and deviation of every production order placed.Locked
  4. 4Status flow and messaging: move the conversation onto the productThe status flow shows which stage a product is at, from design to bulk production.Locked
  5. 5Quality inspection: inline, final and AQLQuality inspection means checking a lot before it goes to the customer; but good inspection doesn't happen only at the end.Locked
  6. 6Documents, certificates and audit recordsCertificates, test reports and declarations from the supplier should not sit in a file folder; they should be linked to the relevant supplier, order or lot.Locked
  7. 7Cost and delivery terms: FOB, DDP and currencyThe price in a supplier quote says nothing on its own; two quotes can't be compared without knowing the unit, the currency and the delivery terms.Locked
  8. 8Passport data comes from sourcingThe digital product passport links a product's identity, materials, origin, care and end-of-life information to a record opened by a QR code.Locked
Complete the training · 8 parts × 3 questions

24 questions in total in the SRM training

At the end of each part you get 3 questions from that part; the questions change with every attempt, and each question has 4 options. At least 2 correct answers open the next part; there is no time limit. Part questions open after your Basic certificate. Order: PLM, PIM, SRM; when all three are complete, the Pimland PLM · PIM · SRM Certificate is added to your account.

Global

Why does knowing SRM matter?

  1. A fashion product's fabric, trims and sewing often come from different cities and countries. Someone who knows SRM talks to a supplier abroad through the same record too.
  2. Export customers, the brands, expect their suppliers to provide order status, inspection results and documents on record. Knowing how to keep that record is the first requirement for working with a global customer.
  3. The data the European Union requires for textile products (materials, origin, place of production, documents) comes largely from the supply chain. Keeping that data accurate at the source is SRM's job.
  4. Sourcing, production follow-up, quality and sustainability job ads all look for the same skill: turning the work done with a supplier into a record that can be tracked.

Who uses SRM at work?

  • Sourcing / purchasing specialist
  • Production follow-up coordinator
  • Quality control coordinator
  • Costing specialist
  • Sustainability specialist
  • Collection manager

What does SRM make easier?

BeforeWith SRM
Order status is asked over the phone, and the answer stays in someone's memory.The workshop updates the production stage and estimated delivery in the portal; a delay is visible before the date has passed.
The tech pack and BOM go out by e-mail with every revision; the wrong version can end up in production.The tech pack and BOM reach the supplier from the product record in PLM, and the order stays linked to the same BOM.
Inspection findings stay on paper; at the end of the season, which supplier performed well is a guess.The inspection result sits on the order record; the supplier is scored on on-time delivery, quality and communication.
FAQ

SRM training FAQ

5 questions

No. The work in SRM is recording and following up what was agreed with the supplier: orders, dates, inspections, documents. Anyone coming from textiles, business, international trade or another department can build their foundation with this course; engineering knowledge is a plus in some technical parts of the job, but it is not required.

There is no separate SRM module certificate. The SRM training, together with the PLM and PIM trainings, is part of the Pimland PLM · PIM · SRM Certificate: after your Basic Certificate, once you also pass the part questions of all three trainings and enter your ID details (and, if your nationality is Türkiye, upload your e-Devlet education document), this certificate is issued with its own number. At a more advanced level, there is a separate PRO training for those selected by application from holders of both certificates: online Pimland PLM software training and test, followed by 1 day on site. The certificates are institutional.

No. Purchasing looks at the price, quantity and delivery date of a single order. SRM follows the whole relationship with the same supplier across seasons: performance, quality, documents and risk.

Yes. Contract manufacturing follow-up is the part of SRM that looks at the workshops providing production services. The order's stage, delivery date, deviation and quality are tracked on the same supplier record.

It is used most by sourcing / purchasing specialists, production follow-up coordinators and quality control coordinators. Reading supplier data is also part of daily work in costing, sustainability and collection teams; at companies working with suppliers abroad or export customers, this skill stands out even more.

· Pimland Academy team